Spring 2023 Guidance/COVID-19 Information
All residential students are required to follow guidance posted on the COVID-19 Safety Information page and checking their emails for updates frequently.
We encourage all new students to review our FAQ below before moving on campus...
Frequently Asked Questions
Where should I park?
- Upon arrival to campus, you will be able to pull right up to your residence hall. All belongings should be unloaded from the car. One move in helper should remain with the belongings while someone else moves the car to the designated parking lot. Campus transportation will be running on a loop in order to bring families back to their student’s residence hall.
Where do I get my ID card?
- Visit the ID photo webpage and follow the instructions to upload a photo to be used on their ID card. Once the submitted photo has been approved, an email will be sent to the student's Cortland email address.
- You are able to pick up your Cortland ID card from the Cortland Auxiliary office in Neubig Hall upon your arrival to campus. Students must bring a valid form of photo ID (i.e., a State Driver's License, State Photo ID, or Passport) to the Auxiliary office in order to be issued a Cortland ID.
How do I get my textbooks?
- You can order your textbooks online or you buy them at the campus store in Neubig Hall upon arrival.
Where do I pick up mail and packages?
- Letter mail
- Students will receive all letter mail in their assigned mailbox located in their residence hall. At opening, everyone is assigned a mailbox by hall staff and provided with a combination. Letter mail includes bills, invoices, personal correspondence, small parcels, newsletters, magazines, advertisements, and circulars.
- Packages
- All packages are delivered to Neubig Hall at Package Services and students may pick up their package at the service counter located in the back of The Campus Store. Students will be notified that a package has been delivered via email and/or text message (text messaging service only available if student signs up). Any package that is not picked up within the timeframe specified will be returned to sender.
Where can I get my parking permit?
- Students looking to purchase a parking permit should log into the Parking Portal using your myRedDragon account. See the steps below:
- Log into your myRedDragon account
- Select the student tab
- Locate the parking section
- Click the "Parking Management System" link
- Click "Order a Permit"
- Select permit type
- Select existing or add a new vehicle
- Click "Add Permit to Cart"
- Complete credit card information
- Click "Confirm"
- Once payment is processed, the permit process is complete. No permit will be mailed or need to be picked up, the vehicle license plate(s) will be linked electronically to your permit. For more information, please see the virtual permitting page.
Permits will be sold on a per-semester basis only. Total number of all permit types sold are subject to a cap. Once permit type pools are exhausted, students may enter a wait list in the unlikely event that additional permits will become available.